Could be heads calibration issue or a damaged Service Area that stores manufacture data required for HDD operation. My HDD never fell, nor got a physical damage. A guy from recovery services said, if it's spinning, 99.9% it's not the PCB. Removing the data cable as WD suggest didn't help. My oldest WD internal drive is 14 yo and all of a sudden it started clicking loudly and shutdown itself after 30sec. Notify them of the problem and the drive will be replaced. Just get onto the WD website and log into the my support section.

So for anyone whom does have a backup (and anything important should be backed up) then this is the best way to fix the problem. WD replaced the drives within a few days of me notifying them of the problem as well. Anyway luckily both of effected drives where still under warranty when it happened and both where backed up onto other copies. On a side note I sync the backups using a program called Cronosync which syncs all new and updated files automatically at the click of a button. In the past six months I've had this happen twice so I am thankful that I always keep backups of everything.

I have been using WD drives since 2012 and I now have 24 drives in total. When all three drives are full I send the third drive back to my home country of Australia in case something happens to my drives in Vietnam. I travel regularly for work so I keep three copies of every drive so that I can travel with two drives and leave one behind in case I get robbed while I am travelling. I have a lot of WD drives, I'm a Vietnam based photographer and I use them to store my work on.

Unlock but cannot open wd my passport